Since 2012, Metso has established ten new valve service centers around the world. By the end of 2014, the total number of Metso valve and field device service centers will exceed 40.
Services are provided for Metso and third-party field devices, including valves, actuators, smart devices and pumps. In addition, the service centers provide spare parts, field support and diagnostic services as well as training programs. Building on these technical services, Metso offers business solutions, such as Intelligent Shutdown, Intelligent Maintenance, Device Management and Control Performance, to optimize maintenance and production efficiency.
About the Horgau and Vitrolles service centers
The Horgau global service center, located in Southern Germany near Munich, operates in the same premises as Metso’s Horgau valve manufacturing factory. Operating under one roof provides synergies, for example, in laboratory testing. The service center supplies spare parts for the Mapag® valves manufactured in Horgau as well as provides services for Metso’s end customers and sales offices around the world. Thanks to its central location, the Horgau center is able to efficiently provide Metso valve solutions support and training for European customers.
The Vitrolles valve service center is located near Marseille and serves the Southwestern part of France.